Privacy Policy

This website is operated on behalf of Dr. Samira Siddiqui, a dermatologist practising in Mumbai, Maharashtra, India. We keep data collection to the minimum needed to help you book a consultation and to understand how the website is used. This policy explains, in plain language, what information the website handles and what your choices are. It is written with India's Digital Personal Data Protection Act, 2023 (DPDP Act) in mind.

What information we collect

When you use the booking form on this website, you may provide your name, phone number, email address, and a short note about the concern you would like to discuss. Providing this information is voluntary, and it is used only to coordinate your appointment.

We also use Vercel Analytics to understand overall website usage, such as which pages are visited and from what general region. This analytics data is aggregated and is not used to build a profile of you as an individual. Some pages embed Google Maps to show clinic locations; when a map loads, Google may set cookies or collect technical data as described in Google's own privacy policy.

Why we collect it

The only purpose for collecting your contact details is appointment coordination: confirming a slot, suggesting an alternative time, sharing directions to the right clinic, and following up on your request via WhatsApp or a phone call. We do not use your booking details for marketing lists or newsletters.

How the booking form works

It is important to understand that the details you type into the booking form are transmitted to the clinic through WhatsApp. When you submit the form, a WhatsApp message containing your details is prepared and sent from your own WhatsApp account to the clinic's number. This means the message is also subject to WhatsApp's (Meta's) terms and privacy policy. Please avoid typing sensitive medical history into the form; those details are best discussed directly during your consultation.

How long we keep your information

Appointment-related messages are kept only as long as needed to coordinate and follow up on your visit, after which they are deleted in the ordinary course. Clinical records created during an actual consultation are separate from this website and are retained as required by applicable medical record-keeping regulations in India.

Your rights

Under the DPDP Act, you have the right to know what personal data we hold about you, to have inaccuracies corrected, and to request erasure of data that is no longer needed. To exercise any of these rights, simply call the clinic at +91 97695 50274 and we will act on your request. You may also withdraw consent for future contact at any time by telling us over the phone or on WhatsApp.

We do not sell your data

We do not sell, rent, or trade your personal information to anyone. Your details are shared only with the clinic team involved in coordinating your appointment, and with the service providers named above (WhatsApp for messaging, Vercel for hosting and analytics, Google for map embeds) to the extent needed for the website to function.

Cookies and analytics

This website does not use advertising or tracking cookies of its own. Vercel Analytics measures page visits without cookies. Embedded Google Maps may set cookies controlled by Google. You can block or clear cookies in your browser settings at any time without affecting your ability to contact the clinic by phone.

Contact us

If you have any questions about this policy or about how your information is handled, please call the clinic at +91 97695 50274. You can also raise privacy questions in person at any of our clinic locations in Kurla East, Kurla West, or Govandi West, Mumbai.

If we update this policy, the new version will be posted on this page with a revised effective date.